Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • You can find almost all the answers to your questions in the user–friendly Help section built into 3G Tech Hosting’s Site Control Panel. It features an exhaustive knowledgebase with frequently asked questions and comprehensive educational articles compiled by our seasoned client support team.

  • Top quality support service

  • How–To Video Clips

  • For people who wish to find out how to handle a common issue by watching an instructional video, we have added a compilation of video tutorials to our Site Control Panel. All the tutorial video clips are very short and simple to grasp. They offer visual presentations of different site administration procedures.

  • Intuitive help center

  • A 1–Hour Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24/7 client support service with a sixty–minute support ticket response guarantee. A group of capable support engineers will be at your disposal to attend to all the queries that you might possibly have. During off–peak times, a response will be supplied within just twenty minutes.